1. Information We Collect
We collect information you provide directly — such as name, email, phone number, business details, and shipment data — when you register, book a shipment, or interact with our services. We also collect usage data automatically through cookies and analytics tools.
2. How We Use Your Information
We use your information to process shipments, communicate updates, manage your account, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.
3. Sharing Your Information
We may share your information with third-party service providers (e.g., payment processors, SMS gateways) who assist us in operating our platform. All partners are contractually required to protect your data. We may also disclose data when required by law.
4. Cookies
Our website uses cookies to enhance your experience, remember preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us, subject to legal retention requirements.
6. Data Security
We implement industry-standard security measures including encryption in transit (HTTPS), access controls, and regular security audits to protect your data. No system is 100% secure; we encourage you to use strong passwords and protect your account.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us through the Contact Us page. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of significant changes via email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us through our Contact Us page or email us at privacy@swiftnex.com.
